FAQ
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Can I see the difference with fresh flowers?
Our flowers are of the best quality available in the market. But we'll let our customers answer this for us, as we typically get the question: "are these silk flowers?", to which people then respond: "If you wouldn't have told me, I would not have noticed".
Can I try the bouquets first?
Yes! We have a 3-month trial period that allows you to enjoy the flowers. If you wish to cancel your subscription after 3 months, you can do so. No strings attached.
What is the subscription duration?
Our subscriptions are fixed for 1 year, and renew automatically. If you wish to cancel your subscription, please do so 30 days before the renewal date.
At the start of a subscription, you can try the bouquets for a period of 3 months. If you are not dissatisfied or wish to cancel for any other reason, you can cancel during this 3-month trial, and your subscription will not last for the full year.
Can I plan deliveries?
5 days before each delivery we'll send you a mail containing the exact date and estimated delivery time.
We typically deliver between 9h and 17h.
Can I add water to the vase?
No, please do not add water to the vase. This may damage the flowers. Furthermore, some vases are not 100% waterproof, so water may leak.
How does the concept work?
We want to make your life easier.
Select your preferred size and frequency, and we'll take care of the rest.
Once you’ve decided your preferred delivery frequency, we match your schedule availabilities to deliver new bouquet(s) and take back the previous one(s). You don’t need to do anything other than let us in.
How do I place an order for a silk flower bouquet subscription?
You can either subscribe directly on our website, or you can leave your details and we'll follow-up with you to find out what exactly you are looking for.
What does "seasonal" mean?
Our flowers follow the seasons (summer, autumn, winter, spring). So you'll always have bouquets matching the beautiful colours of our seasons.
Can I choose my own bouquet?
We want to make your life as easy as possible. We will thus not disturb you each time by asking what you want; instead we'll just make sure you love our bouquets.
Our bouquets and vases are carefully selected to match working environments and are "universally" accepted.
Can I rent the flowers without a vase?
Our standard offer includes flowers and vase. As our flowers arrangements will vary from bouquet to bouquet, and from season to season, chances are you will not have a vase matching the bouquet setup.
However, if you are sure you have all the necessary equipment please reach out. We'll gladly search for a suitable solution specific to your business.
Do you offer corporate gifting options with silk flower bouquets?
Yes we do.
Please reach out so we can discuss what you are looking for.
Are the silk flower bouquets suitable for allergy-sensitive environments?
Our flowers are very well suited for allergy sensitive environments. Please do let us know if this is the case, so that we can keep this in mind.